A saved email source is not inbox monitoring.

A shipment can include text describing its intended tracking-feed source and shipment-email source. Haulwhistle saves that descriptive text with the shipment. Saving it does not connect an account, create authorization, or give Haulwhistle permission to read incoming mail.

Haulwhistle is not monitoring incoming shipment email. Incoming update requests are rejected, and that request does not change shipment data. A saved source description alone cannot produce a tracking update or exception.

An outbound status request is sent only when all of these conditions are met:

• A signed-in user with paid access triggers the request.
• Outbound email delivery is configured and available.
• A recipient email and matching exception trigger are saved for the shipment.
• A confirmed exception matches that selected trigger.

The message includes the shipment reference, saved carrier and tracking identifier when present, and the confirmed exception title and context. The app records the attempt and outbound transport result; a successful transport response does not show whether the recipient read the email.

The Privacy Policy describes the account, shipment, exception, recipient, and delivery records the current app stores. The Terms explain the supported-source and paid-access behavior.